GENERAL GUILDLINES
The following guidelines outline specific work practices that will contribute to a safe exhibition environment. It is the responsibility of the exhibitor, contractor and/or their agents to comply with the requirements of the Setia Spice Convention Centre, Health and Safety requirements as well as other applicable Rules & Regulations and work practices.
1. Air Conditioning / Ventilation
Natural Ventilation is provided in the Premises of Exhibition Halls during Move-In and Move-Out Dates. Air-conditioning will be provided to the Premises two hours prior to operational opening time until 1 hour after operational closing time, it will not be provided during move-in day.
2. Alterations to Furniture, Fitting and Artwork
The moving of furniture, fitting and artwork in public areas is subjected to the prior written consent of the Setia Spice Convention Centre, Penang.
3. Animals
Animals are not permitted access to the Setia Spice Convention Centre, Penang.
4. Balloons
The cost of removing any balloons suspended or trapped below the ceiling or atrium shall be borne by the Exhibitor/Contractor.
5. Beverages and Food
Kuala Lumpur Convention Centre has an extensive range of food and beverage services available. No food and beverage supplier or caterer will be allowed to supply or cater food and beverage at the venue and in the premises.
Liquor must NOT be supplied, sold and/or distributed on the premises under any circumstances, Kuala Lumpur Conven tion Centre has a food and beverage outlet with seating in each Exhibition Hall. All food and beverage services are exclusively provided by Kuala Lumpur Convention Centre or a Kuala Lumpur Convention Centre appointed Food and Beverage Contractor.
Exhibitors wishing to provide give-away samples of products are required to forward all relevant information, at least one. (1) month prior to the event, for approval by the Kuala Lumpur Convention Centre Management. However, these must be limited to 3 fluid ounces/56ml of beverage and may only be distributed within the Exhibition Hall.
Sampling
The Exhibitor/Contractor must obtain written approval from Kuala Lumpur Convention Centre for the distribution of food and beverage sample products on the premises.
Preparation, distribution, sampling and disposal of food and beverage products and by products must comply with the general standards of health, safety, sanitation and any other specific requirements of Malaysian Environmental Health Department and Kuala Lumpur Convention Centre
5. Broadcasting / Telecasting
The Exhibitor / Contractor must obtain prior written approval of the Organizer and Setia Spice Convention Centre, Penang for the broadcast and/or telecast of the Event or any portion of the Event for commercial or non commercial gain. Such written approval may be subjected to payment to the Organizer and Setia Spice Convention Centre, Penang of a percentage of the revenue tobe derived from such broadcast or telecast. All expenses associated with any such broadcast or telecast will be the responsibility of the Exhibitor / Contractor.
6. Copyright Fees; Licenses and Permits
All advertising and promotional materials to be used prior to and during the event must be submitted to E & O Trading Sdn Bhd for pre-approval not later than seven (7) days before the commencement of the event.
For contact details of the Regulatory Authorities in Malaysia that can assist you, please refer to the Setia Spice Convention Centre, Penang.
7. Chewing Gum
Chewing gum and any other form of gum is strictly prohibited in the venue.
8. Care of Building
No attachment, fitting or detachment is to be made to the interior walls, floors, ceilings or pillars of the building, without prior knowledge or consent from the Setia Spice Convention Centre management. This includes any equipment or device whatsoever which would be affixed to, or suspended from any structure of the building and includes attachments that would damage any surface or structure in any part of the building.
9. Damages
The Exhibitor is responsible for any damage to the Premises caused by its employees, contractors, sub contractors, service providers and agents.
The cost of repair and replacement will be evaluated by Setia Spice Convention Centre and charged to the Exhibitor /contractor or deducted from the Operational Bond.
10. Demonstration / Promotion Activities
All demonstrations or promotion activities must be carried out in accordance with the Health and Safety Legislation and must be confined to the limits of the exhibit booth. Sufficient space should be provided within the exhibit booth for the safety of persons watching demonstrations and promotions activities. Aisle must not be obstructed at any time. Exhibitors are responsible for keeping the aisle near its booth free of congestion caused by the demonstrations and promotions activities.
All exhibits must, where they are not sufficiently stable as freestanding models, be properly secured to the floor or other structure. Floors on exhibit stands must be kept clear of articles or substances likely to cause persons to slip or trip. No exhibits or modeling are allowed to conduct beyond exhibit booth area.
Demonstration, presentation or promotion activities, regardless in booths, stage or assigned area, are subjected to the following:
- Must provide full details (type of equipment, its dimensions, weight, electrical/water requirements) to the Organizer before DEADLINE.
- Precautionsmust be taken for protection of the public, and legible sign displaying “DANGEROUS”/”DONOT TOUCH” to warn visitors to keep a safe distance.
- Demonstration/presentation involve any moving and potentially hazardous equipment, displays or materials, must have hazard barriers to prevent accidentally injurytospectators. Such activities must always conduct by trained personnel who can stop the activities in the event of emergency.
- All demonstration involved potentially hazardous by products, such as dust, fumes, sparks, flames, gas, fuel, kerosene, noxious material, inflammable and equipment using such inflammable materials as gas stoves, kerosene stove or electric stove, must be approve by the Organizer and Setia Spice Convention Centre.
11. Deliveries
The Setia Spice Convention Centreor the Organizer will not accept any freight deliveries/shipments or Cash on Delivery deliveries on behalf of the exhibitors. The Official Freight Handling Service Provider will handle any goods arriving prior to the commencement of the Period. Consignment of all shipments to be delivered to the Premises will be the responsibility of the Exhibitor/Contractor.
12. Exhibition Storage
The Setia Spice Convention Centre does not provide storage facilities. All goods must be loaded on the agreed date and cleared at the end of the event. Storage of empty cartoons or materials behind or beside exhibit is strictly prohibited. Exhibitors should design proper areas with adequate access within their booth or approach the Official Freight Forwarder for storage. Setia Spice Convention Centre or the Organizer will inspect all exhibits from time to time to ensure compliance.
14. Elevators
Under no circumstances are passenger elevators to be used for the mechanical transportation of any freight, equipment and or furniture. Hand carried items are permitted.
15. First Aid
The venue has a First Aid Room located on Level 3 of the Central Core. Kuala Lumpur Convention Centre security must be contacted to obtain access and use of the First Aid Room.
16. Parking
- General The published car parking fees, its terms and conditions and official operating hours will be displayed at the Car Park Entry of the Venue. The Venue Car Park contains 724 Car Park Spaces while an additional 5,000 under cover car park spaces are located within 200 metres of the venue at Kuala Lumpur City Centre.
- Service Provider On completion of the unloading of work tools and equipment, service providers must remove their vehicles from the loading dock and are advised to park in one of the public car parks available within Kuala Lumpur City Centre Precinct.
13. Passenger Drop Off
- Bus: Buses may drop off and pick up passengers at the Main Entrance Jalan Tun Dr Awang.
- Taxi: Taxi’smay drop off and pickup passengers at the Main Entrance Jalan Tun Dr Awang Taxi’s may drop off and pick up passengers at the Main Entrance off Jalan Pinang.
14. Promotion Material Distribution
The distribution of promotional materials such as brochures, catalogues, leaflets, pamphlets etc. is restricted to the exhibitor’s booth only. Distribution in all common and public areas within and surrounding the venue is not permitted without the prior written approval of the Organizer.
15. Security
Setia Spice Convention Centre maintains a twenty-four (24) hours facility security surveillance team for the venue perimeter, common and public area security only.
16. Smoking
The whole building area within Setia Spice Convention Centre is strictly NON-SMOKING AREA.
17. Waste
All exhibitsstands fittings and other materials brought onto the Premises for exhibition or other events, including materi als scrapped and the Exhibitor shall remove debris left behind at the end of the Period from the premises or any part of the Venue.